Author: bfcanada

The Piggy Back Problem There is a growing and deeply troubling pattern in today’s digital economy: unscrupulous companies piggybacking on the hopes, needs, and vulnerabilities of persons with disabilities. These organizations cloak themselves in the language of inclusion and empowerment, but beneath the surface they operate like wolves in sheep’s clothing.   They know exactlyContinue reading World-Renowned Advocate Donna J. Jodhan Highlights The Piggy Back Problem

Standing Up For Equal Access To Education Whenever an online course is inaccessible or not navigable, inequality exists. This is not a theoretical concern or a niche technical issue—it is a lived reality for millions of learners with disabilities.   Education, increasingly delivered through digital platforms, promises opportunity and flexibility. Yet when accessibility is treatedContinue reading World-Renowned Advocate Donna J. Jodhan – Standing Up For Equal Access To Education

Who Should The Decision Makers Be? Across every sector of society—health, education, government relations, social affairs, and beyond—we continue to witness a troubling and persistent pattern: decisions about persons with disabilities are far too often made without the meaningful involvement of those whose lives are most affected. Despite lofty statements about “inclusion,” “engagement,” and “representation,”Continue reading World-Renowned Advocate Donna J. Jodhan – Who Should The Decision Makers Be?

Social Media Or Socialising? In today’s world, the line between being “social” and being “social online” has blurred beyond recognition. We live in an age where one can have thousands of followers but not a single friend to meet for coffee. This leads us to a crucial question: which is more important today—social media orContinue reading Read World-Renowned Advocate Donna J. Jodhan’s Commentary – Social Media Or Socialising?

One year later, and it still feels as though it were only yesterday that my mentor, coach, and dear friend, John D. Panarese, left this world. His passing, far too soon and at the cruel hands of cancer, created a silence that has yet to fade. But within that silence lives the echo of aContinue reading Editorial: In Memory of John D. Panarese — One Year Later

The Importance Of Lived Experience There is a growing and troubling trend across companies, agencies, and nonprofit organizations: the persistent undervaluation of lived experience. Even as institutions make public commitments to diversity, equity, and inclusion, they too often continue to operate on outdated assumptions—pushing ahead with policies and decisions that lack the authentic voices ofContinue reading World-Renowned Advocate Donna J. Jodhan – The Importance Of Lived Experience

The Balance Between Customer Care And Company Revenue This is a really important and nuanced issue. The balance between customer care and company revenue is at the core of sustainable business growth. Let’s break this down into key perspectives:   Defining the Balance Companies don’t have to choose between customer care and revenue—they are interdependent.Continue reading World-Renowned Advocate Donna J. Jodhan – The Balance Between Customer Care And Company Revenue