The UPS Drama continues – Time to identify

The UPS drama  - Time to identify This is the second experience that I have had in the last three ...
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The Online Divide

The online divide I know, I know!  Many will robustly argue that the online way is the way to go ...
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Words that open doors

Words that open doors I don't think that anyone would be surprised when I say that there are two very ...
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Please leave them at home! We need to reconnect and engage more meaningfully!

Please leave them at home This is only my personal appeal to anyone who continues to bring along their I ...
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By the numbers -we need to change this attitude

By the numbers For better or for worse, this is what continues to take place when companies prioritize on which ...
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Who really has our back?

Who really has our back? In a recent conversation with a very high profile person in the Canadian government, I ...
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The Growing Communications Divide

The growing communications divide O yes I definitely know!  We are living in a world where communications is becoming more ...
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Is this the Forbidden Fruit?

Is this the forbidden fruit? Forgive me if this sounds a bit melo dramatic but I am really not sure ...
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Time to start identifying

Time to start identifying In my humble and respectful opinion, I have waited and waited!  I have pleaded and pleaded!  ...
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When customer reps redeem the images of their companies

When customer reps redeem the images of their companies A few weeks ago I posted an editorial entitled When customer ...
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