It Is Only Through Us and For Us

It is only through us and for us In early April and after almost three years after the promised appointment, ...
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When Engagement Fails

When engagement fails Please do not get me wrong!  I am a very strong advocate for engagement and when it ...
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When A Reckless Message Is Offered

When a reckless message is offered I can tell you that when you have customer reps who simply do not ...
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The Ukraine Example

The Ukraine example At the end of the day, it does not matter how far away we are from the ...
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The Incomplete Picture

The incomplete picture Forgive me if I seem to be missing something here; what’s wrong with this picture?  In July ...
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The Pandemic Perpetrators

The Pandemic perpetrators Who are they?  They are the scammers who continue to work under the cover of the pandemic ...
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The Mobile App Dilemma

Technology sure has left large groups of consumers and customers in a very serious predicament and what am I referring ...
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The Changing Work Place

The changing workplace Ah yes! The changing workplace and it has only be hastened by this horrific Covid choke hold ...
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The Complaints Syndrome

The complaints syndrome This is a syndrome that continues to haunt Canadians with disabilities and over the years despite so ...
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