When customer reps redeem the images of their companies A few weeks ago I posted an editorial entitled When customer reps ruin the images of their companies In my editorial and it gave me no pleasure to identify the companies in my editorial. Today, I am very pleased to share an example of aContinue reading When customer reps redeem the images of their companies
Who are the usurpers? In my respectful opinion, they are the individuals and companies who loudly proclaim to be knowledgeable and expert in the field of accessibility and inclusivity but truth be told knowledge and expertise are sadly missing in their arsenals. They are the individuals who go around promoting themselves as such butContinue reading Who Are the Usurpers?
Once again we have been forgotten And should I be surprised? Absolutely not! And how can we stop some of these unpleasant surprises from happening? I am still scratching my head! Today it is all about the City of Toronto falling down on the job. They recently instituted a vacant property tax wherebyContinue reading Once Again we have been Forgotten
What to do when a written commitment is not met This is what happened to me when I took 2 of my pairs of pants to have the cleaner and alterations store put in new elastic for me. The owner agreed to have my two pairs of pants ready in a week’s timeContinue reading What To Do When a Written Commitment Is Not Met
The volunteer syndrome I decided to write this editorial after reading a post on Facebook by one of my friends and I won’t reveal their name. It struck me that my friend had something very important to share and now I’ll share my opinion. It appears that an old habit and artificial attitudeContinue reading The Volunteer Syndrome