Maybe someone reading my editorial can help me to understand why it is the following are 2 very completely different pictures.
At the Metro Store located in the Bridlewood Mall, there is a huge sign that tells customers that at Metro they will help you to pack your goods.
But on the other hand it is a completely different picture at the Wal Mart store located on Steeles close to Markham RD.
As someone with a vision impairment, I am always very grateful whenever I receive assistance to pack my groceries at the cash.
It does not matter whether or not I am with a sighted friend or with my mom.
I really do not expect to have this type of assistance but I believe that as a common courtesy cashers should extend Human kindness to anyone with a disability and to seniors or anyone requiring help.
At the Wal Mart supermarket/store, it appears that cashers are totally oblivious to this.
They cash my groceries, shove it along the Caracol and after the last item is cashed, they simply sit there and wait for me to pay for my groceries.
No offer to assist me or my friend to pack my groceries.
It does not matter that I am walking with my white cane! These cashers are just not interested to extend any sort of human kindness.
Now I ask the following questions:
Has Wal Mart instructed them not to assist?
Is it because Wal Mart does not give a darn about customer service?
Or maybe is it that they do not think that it is important to extend this type of customer service?
Or even better; it would take too long for cashers to assist with packing?
Or, that cashers simply do not know how to extend courtesy and kindness?
Maybe someone can chime in here.
Just my two cents for today
Image = Donna standing at the cash at Wal Mart with a huge pile of groceries in front of her.
To learn more about me as an award winning sight loss coach and advocate visit http://www.donnajodhan.com.